I've found that many businesses claim to provide "the best customer service in town" in radio, print or online advertising. This claim to fame is used by banks, car dealerships or even mortgage brokers. But, when was the last time you've heard a web company pride themselves on providing excellent customer service?
I've realized in the technology industry, many companies can get away with not properly assisting customers. I feel, it's because they think they don't have much to lose after the initial sale of a website or online marketing services. Many rely on smoke and mirrors and perhaps empty promises of project completion dates. This to me, is the entirely wrong way of doing businesses.
If you haven't heard, the Byte team has been very passionate about disc golfing lately.
If you ever happen to drive down Cherry Bend Road in Traverse City around 12:30pm, you will most likely see some of the crew tossing some discs around in the Cherry Bend Community Park. We've been extremely fotunate to have great weather into October and everyone seems to enjoy getting outside at lunch.
Last Friday, we traveled over to Maple City for the much-anticipated disc golf company outing. The friendly competition was at the Myles Kimmerly, 18-hole disc golf course.
Festivals, events, 5Ks and so much more. Living in Traverse City is like a whirlwind of parties that everyone is continuously invited to.
Working at Byte Productions has increased my desire to go to anything and everything in TC. The only problem is of course, money and time. So, I face the challenge of picking my favorite festivals, runs and events and schedule appropriately for the upcoming months.
Even though I can’t attend everything, it’s awesome having the opportunity to work with clients who are planning their events. For many of our festival & event clients, we help them achieve their marketing by providing a bytePages template-based website, a byteEvents Online Registration page or a combination of both. Seeing the events succeed and hearing positive feedback about usability, is truly exciting for our team. I love to see our clients exceed their goals and throw some of the best events Northern Michigan has to offer.
Does this guy look familiar?
Earlier this summer, we featured Travis in a blog post about his internship with Byte and how it seemed to be a match made in heaven.
Late last week, during an impromptu company meeting, everyone was ecstatic to hear the announcement that Travis had accepted a permanent position with us. (Thank goodness, because we were starting to have anxiety about the thought of him leaving us).
If you've had the experience of working with Travis either in person or over the phone, you realize why we wanted him to stay. He has taken IT to a whole new level and has fit in with our team from day 1.
If you've had a great interaction with Travis or you just want to send him a congratulations, feel free to comment on this post. We'd love to hear from you!
When creating a new website, most people think about the design, color themes and images they want to incorporate. Many forget, or simply don't realize how important it is to create compelling content for both visitors and search engines.
Start by going through your current website (if you have one) and take any content that you feel explains your business well. This may be an opportunity to refresh any outdated information and add any features or offering you may have.
I recently encountered a small business owner who asked me, "Do you work with small businesses? I've seen some of your work with the National Cherry Festival, but we're much smaller."
The answer is YES, we do!
At Byte, we work with a variety of clients from a self-starting entrepreneur to a large, nationally-recognized hospital. Personally, I think it's a great mix. Our staff gets to learn about different industries and trades almost daily and bringing someone's dream website to life is an awesome feeling.
Blogging is great for marketing! Blogging drives more traffic to your website! You have to blog to be successful! The more you blog, the better you feel!
OK, maybe not the last one, but over the years, blogging has definitely become a significant inbound marketing tool, as well as a nightmare for many small business owners.
Everyone wants to keep an active blog, but once it goes live, it often falls to the wayside when things get hectic around the office or there is a lack of creative inspiration.
It’s extremely easy to fall into a blogging slump, so instead of writing a long article telling you what you already know, I’ve compiled seven 10 minute activities to get your creative blog writing juices flowing.
The National Cherry Festival is gearing up for another jam-packed week with thousands of attendees and dozens of concerts, events & festivities. While The National Cherry Festival is in the limelight of the news and press, Byte Productions works quietly from their Cherry Bend office to ensure the festivals web presence is enjoyable for viewers.
A few months ago, Trevor Tkach, Executive Director & Mandy De Puy, Director of First Impressions of the National Cherry Festival discuss the last minute, minor updates to the website with Tim Barrons Owner/Partner of Byte Productions.
This last minute, pre-festival back and forth is nothing new though. The relationship between Byte Productions & The National Cherry Festival began in the mid-90s and neither have looked back since. Tim Barrons exclaims, “We feel honored that the Cherry Festival has continued to choose Byte Productions as their technology partner for the past 15+ years”.
Hiring a summer intern can be a great decision for a growing business in need of a little extra seasonal help. Maybe you aren’t ready to commit to hiring a full-time staff member, but want to test the waters of having someone assist with the workload. Or maybe, you have an extra project that can be completed in a month or two. An intern can definitely fill the void and bring fresh ideas to the table.
Interns today are mainly looking for one thing, experience. Students are now programmed to believe that the odds of finding a job upon graduation are higher with an internship under their belt, and it’s true. An internship is an awesome resume builder and shows a great deal of ambition and drive to not only go to school full-time but experience work in an office setting.
Summer has finally arrived and the Byte team has been enjoying the great outdoors. Living and working in Northern Michigan is like a dream come true for most of us and we take any chance we can get to go outside and soak in some rays.
Last week was the annual Smart Commute Week hosted by the Tart Trails. The weeklong celebration of bikes, carpools & muffin breakfasts, in our opinion, was a huge success. The Tart Trails mission of promoting active transportation in Traverse City was certainly accomplished with thousands of residents smart commuting to and from work.